Shipments

SPAIN

BALEARICS: Changes and returns by the customer, send the package to D-Blanco, Avenida de Zarauz 90, 20018 San Sebastián.

CANARY ISLANDS: Shipping by Post. Changes and returns by the customer, send the package to D-Blanco, Avenida de Zarauz 90, 20018 San Sebastián.

CONTRAREEMBOLSO: Transport agency expenses + 3% of the total. We remind that customers assume this condition when accepting the conditions and policy of use and that for that reason they are obliged to the payment of the order when receiving it in the direction indicated. Failure to do so will result in legal action.

RETURNS: Only accepted within a maximum of 7 days from receipt of the package and in perfect condition (labels, packaging, product, ...) as shipped.

* Pick me up the return option: Let us know by phone, Whatsapp or email. We check and collect the package in the delivered address, once the package has been received, it will be checked that it is not damaged, used, ... If everything is correct, the refund will be made, except for 5 euros for shipping costs and not The expenses for reimbursement will be paid (3% of the total).

* Option Customer refund: The customer will send the package at his own risk. In this case, the full amount of the purchase will be refunded except for the shipping costs paid and the return costs, if any ..

In the event of any incident in the product, the customer will be responsible for collecting the package or paying the costs that entailed its re-delivery and the money will not be refunded.

CHANGES: Changes are free. Buy the new product for which you want to change it, we send it to you and we collect the return of the one you do not want. Once we receive the returned package we will pay you the full amount of the returned product.

Shipments do not include the possible customs expenses of the country or region of destination.


If you do not find what you are looking for, contact us.
Consult our size guide, if you have any questions, please contact us, we will be happy to help you.

We answer your questions or queries in less than 24 hours

International shipping

Correos option: 7-30 delivery, see the amount before payment

Envialia option: 4-15 delivery, see the amount before payment

Shipments outside the EU do not include the destination customs charges.

Los envios no incluyen los posibles gastos de aduana del pais o región de destino.

 Refunds or exchanges on orders outside Spain, please contact.

No refunds or exchanges on made by order products.

We answer your questions in less than 24h, eiderdblanco@gmail.com